What our customers say!

”Thank you for the excellent service we had on Saturday night. The car was large enough to seat the four adults very comfortably and our driver knew where he was going, was courteous, drove most capably and kept us informed where he was at the time of collection. It made the evening a most pleasant experience.”

Thanks again.


”Kaylene, told me that your company made her stressful day great, she said that her 2 drivers were delightful and very helpful. So thanks for the great service. ”


Case Manager

QBE Australia

”Just a short note to say your staffs are always so professional and on time. In many of our jobs we only ever hear about the complaints and not enough about the good things and service that is provided.

Always a pleasure being your customer.”


”Thanks so much for your assistance with this matter.

You have been a fantastic help as usual. ”


Rebecca at CGU

”The standard of service is first class, including the cleanliness of cars, dress of drivers, courtesy and punctuality. Your Drivers on every occassion have provided door to door service, ensuring I am delivered and dropped off in a safely manner, assisting wih entering and leaving your vehicles, arriving to collect me at least ten minutes prior to my scheduled pick-up without fail. This has been such a delight, not having to worry about drivers being rough whilst driving or turning up late. I am currently receiving treatment for a work injury and having to deal with pain burdens but having your reliable and kind drivers provide this servce makes attending treatment much more burden free.

I have also found Management and your administration staff incredibly helpful. Once my treatment is completed, I call your administration office to book the return pick-up time. The service is once again extremely professional and helpful.

CGU used taxi cabs prior to switching to your services. It was a very stressful period for me when they were using taxi cabs for transfers. Missing appointments due to late pick-ups, waiting over an hour for return pick-up after treatments, rough driving and lack of care in addition to having to deal with my injury. Fortunately, my Case Manager at CGU uses your services rather than taxi cabs now. Do highly recommend work injury related transfers are provided by “Personalised Cabs” in order to minimise stress and ensure a professional service is provided.”

Kindest regards,


”Bill was fantastic (as always) tonight. Thank you for the continued great service (as always) from your company (your continued outstanding prompt service, the immaculate clean spacious & comfortable vehicles, your respectful, confidential, polite, helpful, kind & empathetic staff who go out of their way to help with all the extra needs associated with the complications of my condition which is always gratefully appreciated.”

Many thanks


”I have just spoke to this worker over the phone and she wanted to pass on some positive feedback about your service. She said that you were a really great driver and that having the taxi service on that day really helped her and she wanted you to know this. ”


Ben Tyler

Impairment Benefits Specialist

Gallagher Bassett Services Workers Compensation Vic Pty Ltd

”Thankyou for your e-mail. Fantastic service from your guys getting to and from the airport. We had a great holiday. Thankyou so much for an excellent service, we will request your services again in the near furture.

Have a great day.”

Ralf & Jacqui

”Thanks for the limo on Saturday, the day went off without a hitch. The driver and car were great. Appreciate your help at such short notice.”

Kind Regards


” I have used Personalised Chauffer Drive over the past 22 years for my business related travel. Their attention to detail and most importantly, punctuality in pick ups at home and other locations has always being exemplary. In combination with the cleanliness of the vehicles, friendly and attentive drivers and emphasis by management on customer service, I have no hesitation in recommending their service to individuals or companies.”